tk179's Privacy Policy

01 Introduction

tk179 (referred to hereinafter as "we", "us", or "the platform") operates a trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, use, store, and disclose your personal information, and what rights you have over that information.

By using this website or service, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our service. We may update this policy from time to time — every change will be published on this page.

tk179 uses SSL encryption and industry-standard security measures to keep your data secure. We believe transparency and trust are the foundation of a long-term relationship.

02 Information We Collect

We may collect and process the following categories of information:

2.1 Registration & Identity Information

• Full name, username, and password
• Email address and contact number
• Date of birth (for age verification — only users aged 21 and above are approved for an account)
• Identity verification documents (where applicable)

2.2 Financial & Transaction Information

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal history
• Bonus and promotional activity records

2.3 Usage Information

• IP address, browser type, device information, and operating system
• Site usage patterns, page views, and session duration
• Gaming activity records (bets, results, session data)
• Information obtained from cookies and similar tracking technologies

2.4 Communication Information

• Records of messages and complaints sent to customer support
• Live chat conversation logs

03 How We Use Your Information

tk179 uses your information only for the following legitimate purposes:

3.1 Service Operations

• Creating, verifying, and managing your account
• Processing deposit and withdrawal requests
• Providing bonuses and promotional offers
• Ensuring the technical operation of gaming services

3.2 Security & Fraud Prevention

• Verifying account identity and age
• Detecting and preventing suspicious or fraudulent activity
• Maintaining the integrity of the platform

3.3 Customer Support

• Responding to your complaints and questions
• Resolving technical issues
• Providing responsible gaming assistance

3.4 Service Improvement

• Analysing and improving the user experience
• Introducing new features and games
• Sending relevant notifications and updates (based on consent)

04 Cookies & Tracking Technologies

tk179's website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your browsing experience.

4.1 Types of Cookies

• Essential cookies: Required for the site's core functionality — login sessions, security verification, etc.
• Functional cookies: Remember your preferences and settings.
• Analytics cookies: Used to understand site usage patterns — all data is anonymised.

4.2 Cookie Controls

You have the option to accept or reject cookies through your browser settings. Please note, however, that disabling essential cookies may cause some core features of the site to not work properly.

05 Information Sharing & Disclosure

We do not sell or rent your personal information to third parties. However, information may be shared in the following circumstances:

5.1 Service Provider Partners

Necessary information may be shared with our technology service providers, payment processors (via bKash, Nagad, Rocket, Upay), game software suppliers, and customer support software providers. All such partners are bound by strict confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed on the basis of a court order, legal process, or a lawful request from a competent authority.

5.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred — however, the terms of this policy will continue to apply.

06 Data Retention & Security

6.1 Retention Period

We retain your information for as long as your account is active and as needed to provide the service. Even after account closure, certain information may be kept for a specified period due to legal and regulatory obligations.

6.2 Security Measures

tk179 uses industry-standard security technologies to keep your information secure:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Password hashing and encryption — plain-text passwords are never stored anywhere
• Access controls — only authorised personnel can access information
• Regular security audits and monitoring
• Firewall and intrusion detection systems

However, it is not possible to guarantee that data transmission over the internet is completely secure — so we make every effort to ensure the highest level of protection, but cannot guarantee absolute security.

07 Your Rights Over Your Information

As a user of tk179, you have the following rights over your own personal information:

7.1 Right to Access

You can log in to your account at any time to view your stored information. For additional information or records, please contact our support team.

7.2 Right to Correction

If there is any error in your stored information, you may request a correction. Please contact our support team to update your name, contact details, etc.

7.3 Right to Deletion

In certain circumstances you may request the deletion of your personal information. However, some information may be retained where required by legal obligations, ongoing transactions, or dispute resolution.

7.4 Right to Object to Processing

You may opt out of marketing communications at any time. Let us know through a support channel and we will action your request promptly.

7.5 Exercising Your Rights

To exercise any of the above rights, please contact us via our 24/7 live chat or email. We will respond to your request as quickly as possible.

08 Protection of Minors

tk179 is for users aged 21 and above only. We do not knowingly collect any personal information from minors. Age verification at the time of registration is a mandatory step.

If a parent or legal guardian becomes aware that someone under the age of 21 has opened an account on our platform, please contact us immediately. We will take prompt action to delete the relevant information and account.

09 Third-Party Services

Our platform uses game software (from providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft), payment gateways, and other technology partners. These third parties have their own privacy policies that apply to their respective services.

Payment service providers — bKash, Nagad, Rocket, and Upay — process transactions according to their own security policies. Financial details are not stored in our system after a transaction is completed.

10 Policy Changes

tk179 reserves the right to change or update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• By noting the updated date on this page
• By sending a notification to your registered email address
• By displaying a notice when you log in to the platform

If you continue using the service after a change, you will be considered to have consented to the new terms. You are therefore encouraged to review this policy regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

We respect your privacy and are committed to responding to your requests promptly and appropriately. tk179 is committed to always providing a safe, transparent, and user-friendly experience.